Deregulation In Texas – Should You Switch To a New Electric Company?
To decide if switching is right for you, answer the following questions:
Am I satisfied with my current Retail Electric Provider??
If you are satisfied with the customer service and rates provided by your
current Retail Electric Provider, then switching may not have much of an
advantage for you right now. Even if you are satisfied with your current
electric company, you may want to contact them to see if they have a
different plan that could provide you with savings, allow you to lock in a
price that would provide greater certainty, take advantage of other services
or customer benefits or that uses renewable energy. Companies continually
change their offers and develop new products in response to market forces,
so you may want to check back with your REP several times a year to see if
there is a better deal available for you.
Do I have a contract with my current Retail Electric Provider that includes
a cancellation fee??
If you have a contract with your current Retail Electric Provider you should
call your current REP to ask about cancellation fees. Depending on the
amount of any cancellation fee, you may want to wait until your current
contract has expired before switching. In some cases, however, the savings
you may be able to obtain by switching may be greater than your cancellation
I am on an average monthly payment plan - will it continue if I switch to a
different Retail Electric Provider??
Your current balance will not transfer to your new Retail Electric Provider
when you switch. If you owe your current REP money due to an average payment
plan, you will have to pay the unpaid balance as part of your final bill
with your current electric company once you switch. However, all REPs are
required by the PUC to offer a level or average payment plan to customers
who are not currently delinquent in payment. You are most likely to owe
money on your average payment plan during the summer months. Make sure you
obtain your current balance prior to switching so that you know what to
Will I have to pay a deposit?
Depending on your history of paying your utility bills on time, a new
electric company may charge a deposit that could be more than what you might
save by switching, although you will get that deposit back from your
provider in the future, with interest calculated at a PUC approved rate.
Deposits can be waived or paid in installments in some circumstances. Ask
the Retail Electric Provider you are considering for more information.
What if I miss a payment??
Any Retail Electric Provider may disconnect your service for non-payment
after providing you with notice. In some cases, your REP is required to
offer you a deferred payment plan. If you have problems paying your electric
bill on time and your current REP has been willing to work out a payment
plan with you, be aware that a new company may not be as flexible when you
Is there a cost to switch providers??
No, there are no costs to Retail Electric Providers. However, if you want to
switch to your new REP before your next scheduled meter reading, you may be
charged a fee for a special meter read to enable the switch. You may also
need to post a deposit with your new REP or pay a cancellation fee or any
remaining balance on a payment plan to your old electric company.